The power of Confidence.
The essence of Peace of Mind.
For more than 30 years, Kisco Senior Living has cultivated a life of intellectual enrichment, purpose-filled independence, and meaningful connections within each of our communities.
Serving our residents is a badge of honor we wear proudly. By emphasizing safety and security and focusing on five key pillars, highlighted below, we strive each day to earn your trust, inspire confidence, and offer peace of mind. To residents. To families. And to our associates.
That’s the power of Kisco Confidence®.
Five-Star Lifestyle
CULTIVATED BY LEADERS IN HOSPITALITY TO BE THE BEST IN FIVE-STAR SERVICE
Luxury senior living is more than just a set of standards. It’s an experience that encompasses the countless ways our associates make your life easier and more enjoyable every day, whether through genuine connections, personalized experiences or attention to the finest details. Our principles, values, and beliefs allow us to weave together a bespoke lifestyle, including:
- Exceptional service standards and training, developed in a first-of-its-kind partnership with Forbes Travel Guide®, the leader in five-star hospitality
- Everyday conveniences, such as transportation service, personal errands and grocery delivery
- Technology that keeps our residents connected to family
- The Art of Living Well® wellness programs
Trust & Transparency
HONEST, OPEN, AND TIMELY COMMUNICATIONS TO EARN AND KEEP YOUR TRUST
At Kisco Senior Living, we spend every moment earning and valuing your trust, basing our beliefs in the power of integrity and transparency. Always listening, always responding, we never hesitate to put our residents first and provide you with the confidence of knowing we will address any situation that occurs with your well-being at the forefront of our actions.
- Prompt notification to residents and families regarding any changes in situation, as they occur
- Open two-way communication between our leadership team, residents, and families
- Ongoing updates through informative newsletters, Executive Director correspondence, and email
- Fully transparent and honest information as soon as it’s available
Preparation & Protection
ENSURING THE BEST-IN-CLASS SAFETY PROTOCOLS
We continue to set the standard for excellence in senior living, striving far beyond the basics of cleanliness and security. We achieve these high expectations through ongoing training that prepares our associates for any outside adversity and following best-in-class protocols to ensure our residents are happy and healthy. We dedicate ourselves to establishing the utmost assurance and confidence between our team and our residents.
- 24/7 staff presence onsite
- Environmental Health and Safety personnel to ensure a healthy building
- Accushield® visitor management system for all community visitors
- Strict adherence to CDC guidelines and protocols
- Ongoing surface cleaning of high-touch/high-traffic areas throughout the day
Health & Well-Being
ENRICHING THE NINE DIMENSIONS OF WELLNESS IN EACH OF OUR RESIDENTS
Kisco’s Art of Living Well whole-person wellness philosophy addresses physical, spiritual, and emotional well-being. Our customized approach to wellness is tailored to your needs and priorities, whether you are looking to regain stability and balance or strengthen your inner core. Our professional wellness team trains to identify the best type of wellness program for you, utilizing their expertise in nutrition, social engagement, and intellectual stimulation to enhance and enrich your lifestyle.
- Daily fitness classes available with one-on-one personal training consultation
- Cardio fitness and strength and stability programs
- Crandall® nutritional consultation for brain health
- Curated intellectual programs with featured guest lecturers
- Ongoing entertainment and socialization activities
Recruitment & Retention
ENSURING WE HAVE THE TEAM TO DELIVER FIVE-STAR HOSPITALITY AND HEALTHCARE
At Kisco, we are dedicated to finding – and keeping – the best associates in the industry. Through rigorous hiring practices, we select only those with a true calling to serve seniors and an inherent understanding of what it means to provide five-star hospitality. Then, we actively develop and foster their growth with consistent training and service protocols, recognizing that they are the first line of care for our residents and our most important touchpoints for families.
- Behavioral and team interviews to find the right people
- Ongoing training to make certain associates are well-equipped to handle any situation
- Industry-leading benefits and compensation to foster ongoing loyalty
- Cross training to develop long-term career pathways
- Executive management training that ensures our Communities follow the same high standards of service and care
60-Day Guarantee
MAKE YOUR NEXT MOVE WITH CONFIDENCE
For more than 30 years, Kisco Senior Living has equipped our communities to ensure the highest quality of service, care, and living possible. We expertly develop and manage our full-service senior living communities to provide an enriched lifestyle to residents, and our unique approach and philosophy center on giving residents the peace of mind they need to effortlessly pursue their passions. In fact, we are so certain you will love your new maintenance-free lifestyle, we guarantee it. If for any reason you are not completely satisfied, we will fully refund your community fee and applicable monthly service fees within 60 days of your arrival.
